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Terms Of Use
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Information Policy
Help Desk Policy
Links
Fee Structure
Retainer Policy
Privacy Policy
Modifications to Site
Copyright
This site (the”Site”) is provided by Peter J. Simpson Professional Corporation (“CompassTAX™”) as owner of the Site access to and use of the Site is provided subject to these terms and conditions. Please be sure that you carefully read and fully understand these terms of use. USE OF THIS SITE CONSTITUTES ACCEPTANCE OF THESE TERMS AND CONDITIONS.

For purposes of this section, the Site shall include CompassTAX™ and its divisions, subsidiaries, successors, parent companies, and their employees, partners, principals, agents and representatives, and any third-party providers or sources of information or data.

Based on specific facts or circumstances, the application of laws and regulations may vary. Based on the fundamental universal condition of the electronic communication process, CompassTAX™ does not guarantee or warrant the Site will be uninterrupted, without delay, error-free, omission-free, or free of viruses. Therefore, the information is provided "as is" without warranties of any kind, express or implied, including accuracy, timeliness and completeness.

In no event shall CompassTAX™, its related partners, managing directors, principals, agents or employees be liable for any direct, indirect, incidental, special, exemplary, punitive, consequential or other damages whatsoever (including, but not limited to, liability for loss of use, data or profits), without regard to the form of any action, including but not limited to contract, negligence or other tortuous actions, arising out of or in connection with the Site, any content on or accessed by use of the Site, or any copying, display or other use hereof.

You may print or you can download this page to your computer. Please note that the information contained herein is subject to change without notice. In addition, when using particular CompassTAX™ services, you shall be subject to any posted guidelines or rules applicable to such service, which may be updated occasionally. All such guidelines, or rules, are hereby incorporated by reference into these terms of use.

INFORMATION POLICY
The information contained on this Site is for general guidance and is intended to offer the user general information of interest and is not intended to be a substitute for professional advice. You are advised to seek specific advice from your own advisors in relation to any decision or course of action contemplated.
Transmission and receipt of this information does not establish a client relationship. Under no circumstances shall CompassTAX™ be liable for any losses or damages whatsoever, whether in contract, tort or otherwise, from the use of, or reliance on, the information, or from the use of the Internet generally.

HELP DESK POLICY
Our Help Desks were developed to assist Canadian employers, individuals, expatriates and non-residents with questions relating to Canadian taxation. Our Help Desks are not intended to be a substitute for professional advice. You should seek professional guidance from your own advisors before taking any specific action.

Question types:

I. We consider SIMPLE QUESTIONS to be those that:
· 
require a few minutes of our time to prepare and forward a response to you;
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are provided FREE at no cost to you;
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will be responded to normally within 24 hours of receipt (when received by us during normal business hours).
   
II. We consider COMPREHENSIVE QUESTIONS to be those that:
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are complex and technical in nature, and cannot be answered with a simple response;
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normally require that we gather the relevant information, carefully research the issue and forward a comprehensive, detailed response to you;
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require us to provide you with an estimate of the cost to respond to you and we will seek your approval to continue;
· 
are subject to our Retainer Policy;
· 
will be responded to you as promptly as possible and normally within an agreed time-frame.


LINKS
Third Party Links are provided as a convenience to our users and are not under CompassTAX™’s control. CompassTAX™ does not assume any responsibility or liability for any communications or materials available at such linked sites and does not intend links on the Site to be referrals or endorsements of the linked entities. CompassTAX™ is obligated to protect its reputation and trademarks and CompassTAX™ reserves the right to request removal of any link to our website.

FEE STRUCTURE
We may charge for our advice provided through our Help Desks that will represent a fair and reasonable fee, based on a number of factors, including but not limited to the time and effort involved, the complexity of the matter, the amounts in issue, the overall results obtained, and the degree to which special skills and expertise are involved in dealing with the matter.
In addition to our fees, we may charge you for any disbursements which we incur on your behalf, as well as all applicable GST – which will apply to both fees and disbursements.

RETAINER POLICY
We may require a retainer in advance of any substantial services, advice or information being provided through our Help Desks, and will request a retainer from any new client to respond to comprehensive questions. This retainer is based on our estimate of the time and effort that will be required to deal with the aspects of any particular matter or issue.
Where appropriate, we will notify you and ask that your retainer amount is required to be replenished, which may be required before additional steps are taken on your file.
Please discuss with us, at any time, our fee arrangement, the progress of your case/file and the details of any particular invoice.

PRIVACY POLICY
When you visit our website, our web server collects basic user information about you that includes your ISP's domain, the time you accessed our web site, and the pages from within our website that you visit.
Our web server does not collect your e-mail address or aggregate information on what other pages on the Internet you have accessed or visited.
The reader information collected is used to help us analyze web traffic and to improve the content of our web site. We do not sell any information to third parties, nor do we "profile" our visitors in any way.
If you ever have any questions about our privacy policy, please contact us at info@compasstax.ca . We respect your rights and privacy, and will be happy to answer any questions or concerns you might have.

MODIFICATIONS TO SITE
CompassTAX™ reserves the right to modify or discontinue, temporarily or permanently, the Site (or any part thereof) from time to time, for any or no reason and without notice. You agree that CompassTAX™ shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Site. The information and materials contained on the Site are subject to change. Your eligibility for particular products and services offered by CompassTAX™, or any of its affiliates or subsidiaries, is subject to final approval and acceptance by CompassTAX™.

COPYRIGHT
The information, artwork, text, video, audio, or pictures (collectively, "Materials") contained on the Site are protected by copyright laws. You may not use the Materials for any purpose without CompassTAX™'s express written consent. Without such permission, you may not reproduce, republish, post, transmit or distribute any Materials on the Site.
To request this written approval, please contact us at info@compasstax.ca or use the "Contact Us" feature.

The Materials included on the Site have been compiled by CompassTAX™ from a variety of sources, and are subject to change without notice.